Cookies Policy

This Cookies Policy explains how Dolly Casino uses cookies and similar technologies when you visit or use our website. It describes what cookies are, why they may be used, the types of information they can collect, and the choices available to you. This policy should be read together with our Privacy Policy and any other website terms that apply.

Dolly Casino is licensed in Costa Rica and employs SSL encryption to protect player data and transactions, with account history and connection logs accessible to players at any time.

About cookies

Cookies are small text files that a website may place on your computer, mobile phone, tablet or other internet-connected device. They allow the website to recognise a device, remember certain information and support particular functions. Some cookies are placed directly by the website you visit, while others may be placed by service providers that support website operation, analytics, security, advertising or other features.

Cookies may be temporary or persistent. Session cookies are generally removed when you close your browser. Persistent cookies remain on your device for a set period or until they are deleted. The length of time a cookie remains may depend on its purpose, the settings of your browser and the way the relevant service operates.

Dolly Casino may also use technologies that perform a similar function to cookies, such as pixels, tags, scripts, local storage and device-related identifiers. For simplicity, this policy refers to cookies and these similar technologies together as cookies.

Why cookies are used

To help the website load, operate and remain secure.
To remember selections, preferences and information entered during a visit.
To support account access and keep relevant sessions functioning.
To understand how visitors use the website and identify areas for improvement.
To help detect unusual activity, misuse, fraud and security risks.
To provide content, messages or marketing that may be more relevant to a visitor, where permitted.
To measure the effectiveness of website features, communications and campaigns.

Types of cookies we may use

Strictly necessary cookies

These cookies are needed for essential website functions. They can support navigation, page loading, security controls, account-related features, session management and the processing of basic requests. Without these cookies, some parts of the website may not work correctly. Because they are required for core operation, they may not be available for opt-out through the website preference tool.

Preference and functionality cookies

These cookies help remember choices made during a visit or across visits. For example, they may remember language, display or consent preferences, reduce the need to repeat information, and support features selected by a visitor. If these cookies are disabled, some convenience features may be unavailable or may need to be set again.

Analytics and performance cookies

Analytics cookies may collect information about how visitors interact with the website, such as the pages visited, links selected, approximate browsing patterns, error messages and general performance information. This information may help us understand website usage, improve content and identify technical problems. Where possible, analytics information is considered in a way that does not directly identify an individual.

Security and fraud-prevention technologies

Cookies and related technologies may be used to help protect the website, accounts and users. They can assist with identifying automated activity, repeated failed access attempts, unusual behaviour or other events that may indicate misuse. These technologies may work alongside other security measures and do not guarantee that every security threat will be prevented.

Advertising and marketing cookies

Where used and permitted by applicable law, advertising or marketing cookies may help measure campaigns, limit repeated advertising, understand interactions with promotional content and show information that may be more relevant to a visitor. These cookies may be provided by third parties and may allow information about browsing activity to be associated with a device or browser. We do not use cookies to remove any responsibility a person has to gamble responsibly.

Third-party cookies and information

Some website functions may be supported by third-party providers. These providers may use their own cookies or similar technologies in accordance with their own privacy notices and terms. Third-party services can change the names, purposes or duration of their cookies, so the information shown in a cookie preference tool or browser may change over time.

Depending on how the website is used, third parties may process information such as a device or browser identifier, IP address, approximate location, browser type, operating system, referral information, pages viewed, actions taken and the date or time of an interaction. This information may be used to deliver a requested service, maintain security, compile statistics, measure performance or support marketing activities.

Cookies do not normally contain information such as a password in readable form. However, information collected through cookies may be combined with other information held by us or a service provider. The way information is handled depends on the relevant service, the settings selected and applicable privacy and data protection requirements.

Information about children and young people

Dolly Casino services are intended for people who meet the applicable legal age and eligibility requirements for gambling in their location. We do not knowingly use cookies to invite children to gamble or to create gambling accounts for children. If you believe a child has provided information through the website, the matter should be raised through the available website support or privacy process.

Responsible gambling

Cookies may support website operation and may help deliver or measure communications, but they do not determine whether gambling is suitable for you. Gambling should be treated as entertainment and not as a way to make money. If gambling is causing concern, take a break, use the responsible gambling tools available through the website where applicable, and seek independent support.

Managing cookies and your choices

When you first visit the website, you may be shown a cookie notice or preference tool. This may allow you to accept optional cookies, reject optional cookies or select individual categories. Your choices may be stored so that the preference notice does not appear repeatedly. Strictly necessary cookies may continue to operate because they are required for essential functions.

You can also control cookies through your web browser. Most browsers allow you to view, block, delete or restrict cookies, and some allow you to receive a warning before a cookie is stored. Browser settings vary, so refer to the help or settings area of your chosen browser for instructions.

Open your browser settings or privacy controls.
Find the section that manages cookies, site data, tracking or permissions.
Choose whether to allow, restrict or delete cookies.
Review your settings regularly, particularly after updating your browser or device.
If available, revisit the website cookie preference tool to change choices made through the website.

Disabling or deleting cookies may affect website performance and functionality. For example, you may need to enter information again, some preferences may not be remembered, and account or security features may not operate as intended. Blocking cookies in one browser or on one device may not apply to other browsers or devices.

Some browsers and devices provide additional privacy controls, including settings that limit tracking or restrict third-party cookies. These controls may not prevent all collection or use of information, and they may affect the availability of certain website features.

Updates, privacy and contact

We may update this Cookies Policy from time to time to reflect changes to the website, the technologies used, service providers, legal requirements or our practices. When an update is made, the revised policy will be made available on this page with an updated version date where appropriate. You should review this page occasionally to remain informed about cookie use and available choices.

Our Privacy Policy provides further information about how personal information may be collected, used, disclosed, stored and managed. It may also explain your privacy rights and the ways available to make a privacy-related request. If there is any inconsistency between this Cookies Policy and another applicable policy, the relevant legal terms and the policy that specifically addresses the issue may apply.

If you have questions about this Cookies Policy, your cookie preferences or the handling of information collected through the website, use the support or privacy contact method made available on the Dolly Casino website. Please do not include unnecessary sensitive information in a general enquiry. We may need to verify a request before making changes or providing information.

By continuing to use the website after reviewing any applicable cookie notice, you acknowledge that cookies may be used in accordance with your selected preferences and this policy. You can change your choices at any time through available preference controls or your browser settings, subject to the effect those changes may have on website functionality.